Water

Water Operator


Municipal Operations & Consulting, Inc.
27316 Spectrum Way
Conroe, TX 77385

Office and Call Center Hours
Monday: 8:30 a.m. – 5:00 p.m.
Tuesday – Friday: 8:00 a.m. – 5:00 p.m.
Phone: (281) 367-5511
Emergency: (281) 367-5511

Set Up New Water Service

According to the District’s rate order an application for water and sanitary sewer service is required for all new connections. Please complete the application and return it to our office along with a copy of your driver’s license. There will be a $150.00 (refundable) deposit which is required upfront, and a $20.00 (non-refundable) connection fee on first month’s bill. The deposit must be paid by cash, money order, or credit card over the phone (5% processing fee will be applied) ONLY before service is rendered. NO EXCEPTIONS. The district also requires a copy of deed or lease agreement along with your application.

Payment Options

Municipal Operations and Consulting, Inc. is please to provide five easy methods for paying your bill.

    1. Online Bill Pay System

      We are pleased to announce a new and much improved online bill payment center. Most districts are now accepting online credit card payments and some have authorized one-time e-check payments*. A convenience fee of 5% will be added when paying with a credit card, and $1 will be added when paying with an eCheck”
      The new payment system also provides:

      • 24/7 Access to Account Information
      • A Totally Secured Process
      • Online Access to Billing History
      • Ability to Reprint Current Bill
      • Reminder Emails and Billing Notices

      *All returned checks will be assessed a fee as authorized by the District’s Rate Order. Payments received after business hours for service cut-offs will have services restored the next business day.

  1. Drop Off Locations
    Oak Ridge Office
    27316 Spectrum Way
    Oak Ridge North, TX 77385
    Phone: (281) 367-5511
    Fax: (281) 367-5517Hours:
    Mon- Thurs: 8:00 a.m. – 5:00 p.m.
    Friday: 8:30 a.m. – 5:00 p.m.
    Katy Office
    1825 Mason Road
    Katy, TX 77449
    Phone: (281) 347-8686
    Fax: (281) 347-8863Hours:
    Mon- Thurs: 8:00 a.m. – 4:00 p.m.
    Friday: 8:30 a.m. – 4:00 p.m.

    A night drop slot is available on the door for after-hours payments.

  2. Monthly Debit to Checking or Credit Card Account

    Recurring ACH or Credit Card Payments can be setup and managed using your online account. Online accounts are created and accessed by clicking on the “Pay Your Bill Online” button above. If you need any assistance, please call a Customer Service Representative at (281) 367-5511. Please note not all Districts permit ACH or Recurring Credit card payments.

  3. U.S. Mail

    Mail payments to: PO Box 1689, Spring, TX 77383

  4. Phone in Credit Card Payment

    Call our Customer Care Department: (281) 367-5511

Useful Water Conservation Links